Shipping Policy

At HANCH, we strive to provide a smooth and convenient shopping experience. Our shipping policy is designed with customer satisfaction in mind.

Manufacturing Lead Times
For customized products, our manufacturing lead times are typically 2–4 working days from the date of your order.
In some cases, orders may take up to 3–4 additional days due to unforeseen circumstances, though this is uncommon.

Delivery Times
After dispatch, delivery typically takes 3–8 working days, depending on the destination and area pin codes.

Courier Services
All products are shipped via reputable and reliable courier companies to ensure safe and timely delivery.

Multiple Products in a Single Transaction
If you have ordered multiple products in one transaction, we will ship them in a single shipment. The delivery date will be based on the availability of all items, and it will be the date when all products are ready to ship.

Stock Availability Disclaimer
While we strive to maintain accurate inventory, there may be rare instances where an item becomes unavailable even after an order is placed due to inventory discrepancies or high demand.

Out of Stock Items
If any item in your order is unavailable or out of stock, we will automatically process a refund for that specific item.

Unavailable at Delivery
We are not responsible for any delay caused by any unforeseen time lags by the courier companies in delivering the parcels to the customer, or if the customer is not available at the time of delivery.